Summary

Country: Netherlands

Edition: First Edition

Challenge: Cultural Integration and language

Website: http://www.openembassy.nl/en/

Open Embassy is an online helpdesk that enables status holders (refugees with a permit) to ask questions about their integration process in a privacy proof private chatroom. From these questions and answers, Open Embassy develops an FAQ and a smart wiki and feedback the lessons learnt to the stakeholders like local government and NGOs, to help them develop smarter integration policies and products.